The interactive
spare parts catalogue solution

door2parts:
Intelligent solution for publishing digital spare parts catalogues to simplify spare parts enquiry and ordering processes

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More efficiency,
less search effort

door2parts for your after-sales service processes

The processing of spare parts enquiries presents companies with ever greater challenges: The processing of spare parts enquiries makes it difficult to find the right parts quickly. Spare parts information is often not up-to-date, as it is only provided once when the machine is delivered and can only be updated with great difficulty. However, customers expect up-to-date information on parts lists, prices, documents, service information and machine data – anytime, anywhere and in their language.

With door2parts, you can overcome these hurdles: Our interactive spare parts catalogue ensures that your data is up-to-date on a daily basis and available to customers at any time and from any location, on any end device. This enables your customers and service technicians to identify spare parts quickly and digitally and not only increases the efficiency of your processes, but also the satisfaction of your customers

 

Der interaktive Ersatzteilkatalog door2parts

These industry leaders put their trust in DOCUFY

Your solutions at a glance

door2parts is more than just a spare parts catalogue: The software displays spare parts and wear parts for your machines in a clear and structured manner and thus serves as an optimal visualisation component for the digital twin.

Online spare parts catalogue solution

door2parts-Icon_interaktiver-Ersatzteilkatalog

Spare parts catalogue available flexibly and everywhere: door2parts is a server-based online spare parts catalogue solution and can be accessed via all current browsers and common end devices (desktop, laptop, tablet, smartphone). The solution can be made available to the public (via the search engine) or via a login (for registered users). The installation takes place in a data centre on prem or in the cloud.

Catalogue production

door2parts-Icon_Katalogproduktion-interkativer-Ersatzteilkatalog

Efficient and versatile data management: Spare parts catalogue data can be transferred easily and efficiently – via interfaces to ERP, PDM or CAD systems or by manual input in the admin area. A wide variety of file formats (e.g. xls, csv, xml) can be processed, while additional information such as images, documents or material classifications can be added. The admin area offers comprehensive functions for editing, checking and correcting data. Interactive image parts lists with automatically or manually set hotspots ensure intuitive navigation. 3D models are interactively linked to the parts list via an X-ray view.

  • Online solution

    • Accessible anytime and anywhere:
      door2parts is a server-based online solution for spare parts catalogues, accessible via current browsers and end devices – whether desktop, tablet or smartphone. Provision is either public or password-protected.

    Installation

    • Minimum effort, maximum flexibility – customised installation:
      door2parts runs completely on the web with minimal technical requirements – this reduces costs. Installation is flexible: on premises, in the data centre or in the cloud (Azure, AWS, Google Cloud).
  • 2D/3D formats

    • Flexible and interactive:
      door2parts supports 2D exploded views (e.g. png, svg) and interactive 3D models without plugins. The deep zoom engine ensures seamless zooming.

     

Catalogue and version management

door2parts-Icon_Katalogmanagement-und-Versionsmanagement--interkativer-Ersatzteilkatalog

Easily manage and version spare parts catalogues: A precise search function allows you to quickly find materials, machine and system numbers or equipment identifiers. Thanks to multilingualism and the separation of data and user interface language, the system fulfils the expectations of global markets. With the variant matrix, different construction statuses can be easily managed and components clearly labelled. Documents can be specifically assigned to machines, assemblies or materials and individually controlled using visibility rules. A flexible authorisation concept, which assigns users precisely tailored roles and rights, ensures structured and secure data access.

Catalogue publication

door2parts-Icon_Katalog-Publikation--interkativer-Ersatzteilkatalog

Publications exactly as you need them: publish spare parts catalogues in the way your customers and processes require – online, offline or printed. The server-based solution is accessible via all common browsers and end devices and also supports an offline version as a native HTML5 application that displays catalogues, including images and hotspots, directly in the browser. Spare parts catalogues can also be created as PDFs, enriched with all information and printed – either as a complete catalogue or specifically for individual assemblies. Flip catalogues offer an efficient way to sell spare parts online. PDFs are processed fully automatically and can even be seamlessly zoomed using the integrated deep zoom engine. Your customers are guaranteed to find the spare part they need.

  • Search function

    • Search and find – precise and versatile:
      The search function allows you to find numbers, terms and BMK, linked to material numbers, machines or systems.

    Multilingualism

    • Can be used globally – flexibly in any language:
      door2parts supports UNICODE and any number of languages. Data language and user interface are separate, so that the GUI is available in the most important market languages.

    Variant matrix

    • Easy to manage:
      With the variant matrix, parts lists can be marked by variant identifiers and similar construction statuses can be easily differentiated and managed.

    Document storage

    • Store and find documents in a structured way:
      Documents can be filed for machines, assemblies or materials. Visibility rules and full text search facilitate access.
  • Offline availability

    • Spare parts always at hand:
      door2parts also works offline with the catalog2go module. The native HTML5 application displays catalogues including images and hotspots directly in the browser on mobile devices.

    Catalogue printing

    • Fast and customised:
      The print module creates PDF catalogues, either as a complete catalogue or individual assemblies, in the user’s active language.

    PDF flip catalogues

    • Simple, automated, convincing:
      Flip catalogues make it easy to sell online. PDFs and article master are all you need – the rest runs automatically, including a deep zoom engine for seamless zooming.

System access

door2parts-Icon_System-access

Flexible and secure access for all user groups: door2parts adapts to your requirements – whether publicly accessible without login or protected by a login with optional 2-factor authentication. The access distinguishes between administrators, who control and edit data, and end users, who order spare parts via the shopping basket function. Thanks to the integrated user administration, complex organisational structures such as companies, company groups and individual user roles can be easily mapped. Single sign-on (SSO) also ensures seamless integration into existing systems and increases user-friendliness.

Customer portal

door2parts-Icon_Customer_Portal-After-Sales-Service

Your customer portal for comprehensive after-sales service: door2parts can do far more than just spare parts management and e-commerce: it can be expanded into a comprehensive customer portal that enables integration with external applications such as eLearning, IoT or predictive maintenance. As a central platform, door2parts offers seamless access to these solutions with single sign-on (SSO), thus ensuring an optimal user experience. At the same time, door2parts can also be easily integrated into existing portal landscapes – for maximum flexibility and efficiency in after-sales service.

  • Customer portal

    • Central platform for service, integration and more:
      door2parts can be expanded into a customer portal that integrates spare parts, documents and external applications such as eLearning or predictive maintenance. Single sign-on (SSO) gives users easy access to all functions.

    E-commerce

    • More than just prices and availability:
      The shop module in door2parts offers complete e-commerce processes, from payment options to shipping costs. Accessories, merchandise and upgrades can be attractively presented and linked in shop templates.

     

Your path to an interactive spare parts catalog – From spare parts to a competitive advantage

In this practical guide, you will learn

  • how to leave static spare parts catalogs behind
  • how to digitally network your spare parts information and make it interactive
  • how to optimize spare parts supply for customers and make processes more efficient
  • how to maximize sales potential through smart spare parts marketing

Download now and take the next step towards a digital spare parts catalog!

Read now

Practical-guide-door2parts-mockup

Your advantages with the
interactive spare parts catalogue solution

  • Cost-saving

    • Spare parts are identified and ordered by the customer, which saves resources in your service department.
    • The use of interactive 3D models reduces service costs for exploded drawings.
    • The prompt updating of spare parts information avoids incorrect orders and the processing of returns.
    Effizient-und-kostensparend
  • Digital

    • Up-to-date information is available to all user groups.
    • The user interface is user-friendly and easy to operate.
    • Multilingualism ensures unrestricted use in the most important target markets.
    • All data can be checked and edited in the admin area.
    • A global search function makes it easier to find the right parts and documents.
    Digital
  • Fit for the future

    • door2parts is a modular, expandable and customisable software solution that can grow with new requirements.
    • The number of users, catalogues and documents is unlimited.
    • Available on all mobile devices
    Content Delivery: Zukunftsfähig
  • Intelligent and innovative

    • The interaction between the image area and parts list facilitates the identification of spare parts.
    • A variant matrix or the definition of application limits make it easy to differentiate and manage machines based on specific features.
    • Authorisation and user management guarantees structured and adaptable access control to information and data.
    • Interactive 3D spare parts catalogues can be used without restriction in the browser and on all mobile devices.
    • Interactive 3D models serve as visualisation components for the Digital Twin.
    • door2parts relies on innovative 3D technologies that also enable the use of virtual reality.
    Intelligent
  • Flexible and customisable

    • The modular structure enables continuous expansion right up to a comprehensive customer portal.
    • Customer-specific requirements can be realised via adaptations.
    • door2parts can be customised to your corporate design.
    Individualisierbar

Your software solution for
digital spare parts catalogues

  1. You want to provide your resellers, service technicians and customers with a digital spare parts catalogue containing all the necessary spare parts information and documents to simplify enquiry and ordering processes and optimise after-sales service processes?

  2. door2parts is a standardised software solution for publishing digital spare parts catalogues that can be customised. The data is available to different user groups in the browser on all mobile devices and can be accessed at any time.

  3. The quick and easy identification of spare parts leads to resource savings in your service department. The intuitive operation reduces incorrect orders and increases sales in after-sales service. Active digitalisation and increased customer satisfaction ensure competitiveness in the market for the future.

Book demo

Simply contact us and we will get in touch with you as soon as possible to arrange your customized demo. We’ll take a closer look at use cases in your industry and demonstrate why DOCUFY solutions are used by over 1,000 customers around the world.

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